• Customer self service feature

    Customer overview of important information related to him:
    Customer information overview

    Ordering history

    Reclamation overview

    Costs overview

    More control

Customer profile overview

Customer can see and edit informations related to them

Projects in progress overview

Customer have overview of all in progress and finished orders

Reclamation overview

Customer have overview of all reclamation he made

Your customers can track theirs orders

Projects in preparation
Projects in progress
Finished projects
Project worked hours
Project expenses

All information for your customer at one place!

Sounds good? Try out our demo today.

Project status

Using customer self service portal, customer can track whole production process, from ordering the project to the finished productin real time.

Check in which phase is your project
Track project changes in real time
Received mail and message when you project is done.

Use customers self service portal for only 0.05$ per customer.

Customer access from anywhere in the world
All information synchronized and centralized
Real time information from all location

monitoring employees in the workplace

Do you want to learn more?

Click here to find more documentation about customer self service feature!

Customer self service reports:

Customer information report
Orders in preparation report
Orders in progress report
Finished orders report
Orders expenses report
Orders deadlines report
Order proggres report
Reclamations report

Available on any device

Your work should never be limited. That’s why Asario is also available across all mobile, web and other wearable device.

Frequently Asked Questions

Customer portal is created as an addition to the customer feature. The idea behind customer portal is to provide option for your regular customers to track their orders. All they need to do is to log in with username and password that you created and they can track production of every product they ordered. Also customer portal gives the customer option to download detailed reports on how much money customer spent on order and many other informations.

Every customer that you created will have the option to use customers portal, but you have the option to enable or disable use of customers portal for certain customer.

In order to enable use of customers portal for certain customer follow next steps:

1. Navigate to customers feature from the main manu.
2. Select the customer from the list on the left side.
3. Click on the icon on the top right corner to navigate to customer profile.
4. Once on the customer profile, click on the icon to edit the customer information.
5. Insert username and password that customer will use when accessing the portal.

Main purpose of the customer portal is that the customer can track the status of their ordered projects. Projects are displayed in three groups.

1. Ordered projects
2. Projects in progress
3. Finished projects

No. The second you delete customer in Asario Manager, that customer will no longer be able to use customer portal.

Wheter you have 2 or 2000 employees you can use Asario the same way.